Moon River Flower Farm is a sustainable business. This means I operate differently to a traditional florist.
Moon River is a business that I have created to operate in harmony with commitments to my family and household. Keep in mind that aside from a little help here and there I run all aspects of Moon River on my own.
I pride myself on offering high quality flowers and excellent service. I limit my availability to ensure only the best quality and service for my customers.
If you want the freshest flowers, grown locally, chemical free and arranged with care then Moon River is a great fit for your needs.
The following FAQ are based on real questions that customers frequently ask:
Frequently
Asked
Questions
Are Moon River flowers spray free?
I do not use pesticides on plants at Moon River. I spray using EM - natural microbes.
Can I choose what colours and flowers go into my bouquet order?
All bouquets are florists choice. I will choose the best flowers from the field for your bouquet. Check out the gallery on the home page or social media to see recent examples.
What flowers/colours are available right now?
Social media and the home page have up to date pictures showing what is available.
What are your opening hours?
There are no set opening hours in order to give me the flexibility need to do farming, floristry, deliveries and administration. Orders must be made via the website.
Can I pay by cash?
Sorry all orders must be made via the website.
I’ve ordered a bouquet and selected pick up, where do I pick up and when?
Pick up at the flower farm between Tue - Fri from 10am and 12pm on your selected day. Please respect these hours. If you do not show up in time I may have to leave them at the gate.
I am a florist looking for locally grown flowers can I get them from you?
Yes I supply local florists - please email me.
Can I come and Pick Flowers?
Yes you can buy a ticket to a PYO event when there is one scheduled. I announce these events on Instagram and by email. When available - tickets can be purchased in the ‘FLOWER SHOP” tab on this website.
How much is a PYO ticket?
Tickets are $30 and that entitles you to fill a milkshake cup with your choice of flowers.
When do you usually do the PYO?
Usually evening times (around 6pm) of Wednesday, Thursday or Friday. Occasionally Saturday or Sunday morning.
Please note these are only when I schedule events - these are not always available. Also, all PYO events are ticketed - you can’t pick without a ticket. You must purchase the ticket online before the event.
Why don’t you have regular PYO times each week?
There are a number of reasons:
The weather, my own family commitments and also I want to ensure pickers have the best possible experience in terms of flower choice and weather.
However regular hours something that I am looking to provide in the future.
Can you make a special time for me or my group to come and pick flowers?
No. You’ll need to buy a ticket to a scheduled event.
I no longer accept private bookings.
PYO events always sell out and I missed out - can you let me get tickets first next time?
Sorry I can’t do that.
I am working hard to increase stock for next season which means there will be more opportunities for everyone.
I bought a ticket but now I’ve decided to do something else. Can I have a refund or come at some other time that suits me or to a future scheduled event?
Tickets are non refundable.
You can give your ticket to a friend - they will need to show me the original purchase receipt.
I want to learn about growing and arranging can I come volunteer at the flower farm?
There are no opportunities for this and not something I am looking to do in the near future.
Occasionally I offer workshops on these topics but only when I have time. I advertise on social media and by email when available.
I am a floristry student looking for a placement can I do that at Moon River?
Sorry due to personal time constraints I cannot do this.
Can I come and volunteer at your farm?
No. I cannot accommodate this.
I am WOOFer, can I come and work at your farm?
No. I cannot accommodate this.
Do you do wedding flowers?
To simplify the business and help with stock management I no longer offer bridal bouquets etc. I also no longer offer PYO buckets for brides or any other kind of private booking.
Can I make a private booking for my group or hens night?
No. I no longer offer any form of private bookings.